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Walter
R. McDonald & Associates Inc.(WRMA)'s
greatest strength is the extensive hands-on, nationwide experience
of its senior professional staff, and the resulting, exceptionally
high quality managerial and technical consulting services that these
professionals are able to provide.
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Santa Clara County Department of Family and Children's Services Long-Range
Strategic Plan |
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The Santa Clara County, Department of Family and Children's Services contracted with WRMA to develop a long-range strategic plan. The project resulted in an examination and revision of the mission, goals, and future direction of the Department. This long-range strategic planning process also included: documentation of the Department's programmatic, infrastructure, and technological status; research regarding funding streams, governmental mandates, and programmatic and organizational best practices/promising programs related to the Department's operational requirements; and a triangulation of key informant interviews, employee surveys, and a series of focus groups including all identified stakeholders. WRMA was particularly successful in obtaining input from an inclusive representation of interested parties, and exploring the concerns and issues raised by participants.
The research conducted by WRMA staff in both the academic and applied literature provided a unique and valuable dimension to the plan's usefulness and ease of implementation.
The process of collecting archival, quantitative, and qualitative data, and the subsequent analysis and recommendations for assuring the Department's continued success, was completed in November 2000 and a final report was presented to the County Board of Supervisors. |
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