Information and Referral Systems

Walter R. McDonald & Associates Inc. (WRMA) is a national leader in Information & Referral Technology and Information Systems that provide customized information and referral (I&R) software. WRMA has developed automated I&R system capabilities to provide:

Web-Enabled I&R agency flexibility; Advanced, versatile, and user friendly operation for effective agency responses; Comprehensive remote registration of detailed service provider information; Integration with the AIRS/INFO LINE Taxonomy of Human Services; Data collection, storage, and retrieval of client demographic and service requirements information; Recording of service requests; Inquiry and identification of community resources to meet client needs; and reporting and service directory products.

Since the early 1990s, WRMA has utilized information technology to provide automated system support for the I&R operations at INFO LINE of Los Angeles. These customizable I&R solutions from WRMA are suitable for both private and government I&R agencies and can be deployed at the agency's own web server farm or hosted in an Applications Service Provider (ASP) environment.

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